Privacy Policy

Iron Trade House (“we”, “us”, “our”) respects your privacy. This Privacy Policy describes how we collect, use and protect personal data when you visit our website or engage with our services.

Data Controller

Iron Trade House
Çobançeşme E5 Yan Yol Cad. Atakoy Towers A Blok No: 20/1 D: 70, 34158 Bakırköy, Istanbul, Türkiye
Email: info@iron-tradehouse.com

Data We Collect

  • Contact data — name, company, email, phone number, when you submit an inquiry or send us an email
  • Usage data — IP address, browser type, pages visited, time spent on site, collected via analytics cookies (anonymised)
  • Communication data — records of correspondence for service and contractual purposes

How We Use Your Data

  • To respond to your inquiries and provide requested services
  • To manage our contractual relationship with you
  • To improve our website and service offering
  • To comply with legal obligations

Legal Basis for Processing

We process personal data on the basis of: (a) your consent, (b) performance of a contract, (c) compliance with a legal obligation, or (d) our legitimate interests in operating a business.

Data Retention

We retain personal data only for as long as necessary for the purposes described above, or as required by law. Contact and contractual data is typically retained for 5 years following the end of a business relationship.

Data Sharing

We do not sell your personal data. We may share data with trusted service providers who assist in our operations (e.g. IT, accounting), subject to confidentiality obligations. Where required by law, we may disclose data to competent authorities.

International Transfers

As we operate from Turkey, Germany and the UAE, your data may be transferred internationally. We ensure appropriate safeguards are in place in accordance with applicable data protection law, including GDPR where applicable.

Your Rights

Depending on your jurisdiction, you may have the right to: access, correct, delete or restrict processing of your personal data; withdraw consent; and lodge a complaint with a supervisory authority. To exercise these rights, contact info@iron-tradehouse.com.

Security

We maintain technical and organisational measures to protect your personal data, consistent with our ISO 27001 Information Security Management System.

Updates

This policy may be updated periodically. The current version is always available on this page.